Refund policy

Refund & Cancellation Policy
  • All products sold by cmmarena.com come from reliable manufacturers & suppliers and are guaranteed to be genuine, in new condition and monitored by a very careful quality control. All our products are protected by a 7 Day Full Satisfaction Policy which guarantees a full refund or product exchange if in unused conditions and return will be done through Electronic Transfer within 7 working days after we receive the product. If you are not satisfied with an item that you have purchased, you may return the item within 7 days.
  • The items must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.
  • All refunds made to the buyers is subject to 10% processing charges. 

Cancellation Policy:

  1. Cancellation of order is not allowed after the order is placed with the manufacturer.
  2. Customised product orders can not be cancelled.
  3. Standard product from the display or regular inventory can be cancelled.
  4. Subject to 10% cancellation charges on the value of the product.
  5. No cash will be refunded.
  6. Refund will be processed to the buyers account after deducting cancellation charges.